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Phonovo Knowledge Base

What do you need to set up?

69 plain-English guides to your phone system — written for humans, not engineers.

Search guides… try “voicemail” or “forward my calls” ⌘K

Popular: Create an extension · Set up voicemail · Phone won’t register

I run the phone system

Admin guides

Extensions, numbers, IVRs, queues, recording, billing — everything behind the switchboard.

33 guides → I use the phone

Using your phone

The webphone, call history, contacts, forwarding, transcripts and your notifications.

14 guides → I’m a partner

Partner guides

Provision customers, brand your portal, set your markups and track your revenue.

Top tasks this week

Create an extension Admin Forward your calls to your mobile Phone My desk phone won’t register Fix Bring your existing number to Phonovo Admin Can’t find it? Olivia has read every guide — ask her in the portal, or raise a ticket. Speak to Olivia →