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Review your team's activity log

See a chronological record of the self-service changes your partner users have made in the portal — customer, billing, branding, gateway, and pricing changes included.

Who this is for: partner admins

Before you start

  • You need portal access to the Phonovo Partner Portal, and your partner user account needs the view_audit_logs permission — ask your partner admin if you can't see Activity in the rail.

Steps

  1. In the left rail, select Insights, then choose Activity from the panel that opens (the same panel also lists Analytics and Scheduled Reports).
  2. The page opens on Audit events, listing every logged action with who did it, when, what type of resource it affected, and a summary of what changed.
  3. Use the search box under Activity filters to search by actor, resource, or other details in the log, or use the All actions dropdown to filter down to a specific action type.
  4. Select Refresh at the top of the page to pull in the latest events.
  5. If nothing has happened yet, the page shows No activity yet — this list starts filling in once branding, billing, gateway, customer, or pricing changes are made through the portal.

Screenshot

Screenshot of the Partner Activity page showing the search and action filter controls, and a list of audit events with actor name, action badge, resource type, and timestamp.

Ask Olivia

You can also ask Olivia, the in-portal assistant, to walk you through this.