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Manage your privacy and personal data

Review what you've agreed to, download a copy of your personal data, or request that your account be deleted.

Who this is for: everyone — every role can manage their own privacy and data settings.

Before you start

  • Nothing to set up — this is a self-service page available to every account.

Steps

  1. Click your name in the top right of the portal, select Settings, then under Security in the left-hand list select Privacy & Data.
  2. Under Consent Status, you can see when you accepted the Terms of Service and Privacy Policy, and toggle Marketing Communications on or off depending on whether you want to receive product updates, tips, and promotional content. Links to the full Privacy Policy and Terms of Service are underneath.
  3. To get a copy of everything Phonovo holds about you — your profile, organization details, login history, activity logs, extension details, and consent history — select Export Data under Export Your Data. This downloads a file straight to your device.
  4. If you want your account permanently removed, select Request Account Deletion under Delete Account, then confirm by selecting Yes, Delete My Account. Your account is scheduled for deletion in 30 days, not deleted immediately.
  5. Changed your mind before the 30 days are up? Go back to this page and select Cancel Deletion Request — it's shown wherever the deletion request was, with a reminder of how long you have left.
  6. The Your Data Rights section at the bottom summarizes your rights under GDPR — access, correction, erasure, and withdrawing consent — and gives a contact email for anything not covered by the tools on this page.

Screenshot

Screenshot of the Privacy & Data page showing the Consent Status, Export Your Data, and Delete Account sections.

Ask Olivia

You can also ask Olivia, the in-portal assistant, to walk you through this.